An unsocial young business man who seems like he has nothing better to do other than have absolutely no interest in people who he deems inferior to himself. Over the course of the book, something seems to make his heart melt from the ice that surrounds it. And though he tries to fight it as hard as he can, he can't win.
A college drop-out trying to make a few extra bucks by working in a diner that seems to attract the oddest people. He hates the fact that writing down orders or cleaning up tables that some annoying kids messed on is his idea for a career plan. One person walks in and he instantly wishes that he took the day off instead. The least thing he wants now is some douchebag ordering him around and treating him like he's nothing.