Don’t answer the phone with an “I’m just sooo happy
all the time” attitude. Answer warmly, crisply, and
professionally. Then, after you hear who is calling, let a
huge smile of happiness engulf your entire face and
spill over into your voice. You make your caller feel as
though your giant warm fuzzy smile is reserved for him
or her.
YOU ARE READING
How To Talk To Anyone by LIEL LOWNDES
Non-FictionIt's not the whole book, I've cutted down the techniques the author wrote in the book. I hope you like it reading as much as I did. Although, I did this for my own good but I guess, a little charity doesn't hurt anyone.
