Charlie Morningstar, Daughter of Lucifer and princess of Hell itself, has a dream! To use her Hazbin Hotel as a safe place for human sinners doomed to eternity in Hell to better themselves in the hopes that they may redeem their souls and one day be permitted into Heaven! Her goal is to provide an alternative solution to the yearly extermination by Heaven's angels that violently control Hell's population.
Hell is forever, but does it have to be?
In attempt to find a non-violent alternative for reducing Hell's overpopulation, the daughter of Lucifer opens a rehabilitation hotel that offers a group of misfit demons a chance at redemption.