Elsa Winters is a 21 year old girl looking for a new job. When her sister finds an online application for Overland Frost Co. She is up for it. She gets the job right away. Elsa meets New work friends that are really nice and instantly become bestfri...
Phone call: Caller: Hi miss Winters! Elsa: Plz Call me Elsa,Rapunzel. Caller:Ok Elsa,Plz call me Punzie- Caller (1):Plz call me Mer,But Merida is fine. Caller: Anyway we need you to come pick up some paper work. Elsa:I will be there!
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Elsa- Umm hi I'm here for paper work- *Sees the red heads name tag and the Golden haired girls name tag* Mer? Punzie? Mer&Punzie-Elsa! Punzie-Here you go! Elsa-Thanks. Bye.
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The Work
As a secretary, your duties and responsibilities will vary depending on the type of organisation you work for. Typical duties can include:
typing letters and other documents updating records using computer database and spreadsheet software answering the telephone and dealing with enquiries making appointments and keeping diaries taking minutes at meetings, possibly using shorthand dealing with incoming and outgoing post drafting letters and other documents photocopying and printing filing With experience, you can take on extra responsibilities. This may include accounts work, office management, or acting as personal assistant to a senior manager.
Hours
In a full-time job you would usually work, 9am to 5pm, Monday to Friday. In some offices flexitime working may be possible. Part-time hours, job share and temporary work could also be available.
You would normally work in an office. A lot of your work would be done using a computer.
Income
Starting salaries for full-time work can be around £14,000 to £16,000 a year.
With experience this can rise to between £16,000 and £20,000 a year.
Personal assistants and secretaries with specialised duties could earn up to £25,000 a year.
Figures are intended as a guideline only.
Entry Requirements
There are no set entry qualifications to become a secretary, although you may be expected to have some GCSEs (A-C) including English. Employers can be more interested in your computer, telephone and office skills than your formal qualifications.
Completing a recognised qualification in administration or secretarial skills may improve your job prospects. Colleges offer a wide range of full-time and part-time courses, including awards, certificates and diplomas. Relevant subjects could include:
business administration typing audio transcription computer skills shorthand Volunteering could be an option if you don't have any relevant experience. It's a good way of developing IT and office skills that are valued by employers. Working on a temporary basis is also another way of getting into this kind of work. It will help you to build up your experience and could lead to full-time or permanent employment.
You may be able to get into this job through an Apprenticeship scheme. The range of Apprenticeships available in your area will depend on the local jobs market and the types of skills employers need from their workers. To find out more, visit the Apprenticeships website.
Apprenticeships Training and development
When you start your job, you will usually be trained in company procedures and systems. Your employer may also give you the opportunity to work towards a secretarial qualification, either through work-based training or day-release at a local college. Relevant course can include:
Level 2 Certificate/Diploma in Skills for Office Professionals Level 2/3 (NVQ) Certificate in Business and Administration Level 4 Diploma in Business and Administration You may work towards a Level 4 qualification if you are working in a supervisory or office manager position. You could also work towards advanced level courses in audio transcription, shorthand and word processing.
Skills,Intrests and Qualities
To be a secretary you should have:
good spoken and written communication skills excellent organisational and time-management skills good keyboard skills confidence with a range of computer software a good command of English grammar and spelling accuracy and attention to detail the ability to work under pressure and meet deadlines tact and discretion, for dealing with any confidential information the ability to work as part of a team
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