08:00 Local Time 05/14/2014 – City 777 Emergency Services Call Centre Transcript. Presented as evidence to Mulcahey Commission investigation into events surrounding “Purple Thursday”.
Brief Description: Male reported missing
Approximate location: Blackthorn Terrace, Upper East Side.
Possible Injuries: 1
Caller Name: Linda Nairn
Caller Phone Number: 676 - XXX – XXXX
777 dispatcher: You've called 777, What's the nature of your emergency?
Caller: (sounding very upset) My husband's kinda missing!
777: OK, where's your address, ma'am?
Caller: Forty Five Blackthorn Terrace
777: Forty nine?
Caller: (increasingly agitated) Forty five! Forty five!
777: OK, OK, ma'am, forty five. I have to check the details so we can get the best response crew to you. Now how old is your husband?
Caller: How old is my husband? What the hell kinda question is that? (shouting) He's missing! What's his age got to do with it?
777: I'm sorry ma'am, I really have to ask these questions. We really do need this information. Could you please tell me his age?
Caller: Forty five!
777: Forty nine? Was that forty nine, ma'am?
Caller: (shouting) Forty five, he's goddamn forty five!
777: And his name?
Caller: Ford.
777: What's that? Four?
Caller: Ford! Ford D Nairn!
777: Forty nine? Was that forty nine, ma'am? Have I got that right?
Caller: (screaming) Ford...D...Nairn!
777: Sorry ma'am it's a very bad line.
Caller: (crying) I'm sorry but I'm having to call on the land-line and I don't think the reception's too good where I am.
777: Where are you, ma'am?
Caller: I'm on the roof.
777: On the roof? Look, we'll get a crew to you as soon as we can but we need to know more information. Ma'am, when did you last see your husband?
Caller: He was feeding Smoochums, our pet hedgehog.
777: And he's missing?
Caller: Kinda.
777: Kinda? I'm not sure I can help you. We don't normally handle missing persons. That's the job of City Police. I can put you through if you like.
Caller: No, no! I need a rapid response crew! He's kinda missing but I also kinda know where he is.
777: Where is he, ma'am?
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