A.


Business strategy


B.


Competitive strategy


C.


Generic strategy


D.


Enterprise strategy


E.


Functional strategy


18) The strategy that deals with product and process innovation and improvement is known as a ________ strategy.


A.


marketing


B.


R&D


C.


operations


D.


financial


E.


human resource management


19) The hiring of new people with new skills, firing of people with inappropriate or substandard skills, and/or training existing employees to learn new skills are included the process of


A.


training


B.


staffing


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