Ever since moving from her hometown in Michigan, Bianca's life has been nothing but chaos. Since joining the LAFD, she's had to adapt to a new life as a firefighter. Adapting to a new sleep schedule, not working normal hours, running towards the danger instead of away. But now after a year with the 118, that chaos has become her life. The rush of adrenaline when they race out of the truck, the relief of knowing the people they'd helped would be okay. And knowing that they'd done their job. No matter how hard the job gets, Bianca has one mentality to get her through it; this is the worst day of their life, just do what you can to make it better.