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There are billions of people who are using Hotmail as their primary email address and their main source of communication whether it is for personal use or business. Apart from emails, people also use products and services from Microsoft such as Xbox, play station or skype for chatting and video calling. So, if you are using one of those products, you will need to sign up for a Hotmail or any other email account which you can use as Microsoft account to access those products and services. With all that, there comes few problems as well such as what if you can't login into your Xbox or play station account and you have your unspent funds still there. It becomes worse when you do not even remember which email address you used to sign up for a Microsoft account to register your Xbox or play station. Also, if you live alone and use skype as a medium to contact and communicate with your loved ones, just imagine if you can't sign into your skype anymore and you do not know your skype username or email address and password to sign in. There could be n number of issues which you might face on daily basis with your Hotmail or Microsoft account. Now, with every problem there come a solution too but not obviously from Microsoft. Because if you are on this website and reading this right now that means you already have given up on Microsoft as they were not able to help you, or you never found them. But that is not the end of the world as we understand that Hotmail, Gmail, Yahoo etc they do not provide any support to their users and you must have already experience that by now. We understand your frustration and now because you have found us, we will make sure that all the problems which you are facing gets fixed right away. We will discuss the first case where you are not able to log in into your Xbox or play station account anymore. To start with, you need to know the email address which you used to sign up for Xbox and play station account. If you the email address but can't login into that email account to reset the password, then you need to contact us so that first we can get you back into your email account and then into your Xbox and play station account. Second case is where you are not able to sign into skype anymore and do not remember your skype username. Skype username can be your email address as well which you used while signing up for skype account. If you are not sure which email address you used for skyping, call us and provide us all the email address which you are using so that we can check if any of those email addresses are associated with your skype account as well or not. If we find one of your email addresses is linked with a skype account, then we will need to login into that email account to receive the reset password link from skype. If you can't login into that email account anymore then we will need to reset the email password first. In all the situations, you will need to contact us first so that we can guide you step by step and only do the logical troubleshooting and not start doing everything.
