Eliminate QuickBooks Error Code 1311: Source File Not Found

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While installing the QuickBooks software, utilizing the CD may throw you into errors. One such issue that you might encounter in this situation is QuickBooks error code 1311. This especially occurs when the source file is not found during installation. The message that comes up on the screen at this time is:

"Source file not found (name of the file). Check that file exists and that is accessible to you."

To understand its causes, we can consider insufficient user permissions, corrupted installation files, or a damaged CD or DVD as some factors triggering the error. Hence, explore the various methods provided within the blog to escape from the error.

Would you risk compromising your data by attempting to fix the issue at your end? Of course, no. So, dial 855-888-3080 and discuss your queries with an expert who can help you with the best resolution.

Main Contributors to Error 1311 in QB Desktop

Here is a list of some reasons that might contribute to the occurrence of error 1311. Let's review each:

1. You might not be able to install the program due to insufficient user permissions.

2. Another reason that prevents you from installing the software is a faulty CD/DVD.

3. It could also occur due to corrupted installation files.

4. You may get this error due to strict firewall settings.

5. It might be due to damage to the installation CD or DVD.

6. One of the leading causes is an outdated or incompatible OS.

Working Solutions to Resolve the QuickBooks Error Code 1311

There are certain ways you can implement to rectify QuickBooks error 1311. Here, we have mentioned some general methods to troubleshoot it in the first place. See how:

Solution 1: Clean the CD and remove dust from the tray

Sometimes, issues can occur due to improper maintenance of external drives such as CDs or DVDs. If you use a CD for installing the software, check that it is clean, or gently wipe it now.

Solution 2: Update the Operating System

1. Go to the Start menu.

2. Choose the Control Panel.

3. Tap on the Windows Update.

4. Click Install optional updates.

5. Look at the left pane and pick the Change settings option.

6. Hover over the Important updates, select the appropriate option.

7. Go to the Recommended updates.

8. Choose the Give me recommended updates the same way I receive important updates option.

9. Tap OK and later input credentials if asked.

Solution 3: Try to install from a Hard Disk

The error may occur if you are trying to install QB using a CD. Therefore, copy the setup file to the local storage or the hard disk drive and then install the software.

What You Should Remember

After reading the blog, you can easily eliminate QuickBooks error code 1311 as we have mentioned its causes and some practical solutions. But, consulting a professional would be a better choice if you lack IT skills or don't want to create more hindrance to your workflow. To do so, give a call to 855-888-3080 and directly get connected to a Pro Advisor. 

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