HCR 230 Week 7 Individual Understanding the Collection Process
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You are working in a medical office and are helping train a new billing specialist about collections. You decide that a job aid in the form of a flow chart would be a useful tool.
Resources: pp. 494–505 in Ch. 15 of Medical Insurance and Microsoft® Help website
Refer to Microsoft® Help website at http://support.microsoft.com/ for questions related to creating a flow chart in Microsoft® Word.
Create a flow chart, using Microsoft® Word, illustrating the sequence of basic steps in the collection process.
Write a 350- to 500-word script, below your flow chart, for a short instructional video to be used along with the flow chart. The script must provide an overview of how to use the flow chart when dealing with a collections account.
Include details about what to do at each step in the flow chart. The audience for the job aid and video is a medical office billing trainee.
Post your paper as an attachment.
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