Rule: 1
Regardless of age, I'm sure that we have all gotten into an altercation at some point in our lives.
The quotation of the day encourages us to stop, take a step back, and think.
1. Desmond Tutu said: Don't raise your voice, improve your argument.
Means
(We naturally want to come out on top in conflicts and fights, don't we? In other words, when we're attempting to "win," we usually strive to dominate the other person by asserting our size or volume. This is not advantageous! Rather than attempting to be extremely domineering, we ought to make an effort to demonstrate the soundness of our position and support it with real facts.)
2. Dale Carnegie Said: Act enthusiastic and you will be enthusiastic
Means
(our actions can shape our emotions and attitudes)