Chapter 81 Qian Jin can enter the bank, the happiest...
Qian Changyou and Jin Xiaohong are the happiest when Qian Jin can enter the bank.
Nowadays, they are most happy to be asked: "Where is your daughter developing now?"
At this time, they will be full of pride, but they still have to be humble: "Oh, it's just staying in the capital. , working for a bank!"
Without exception, they would always be amazed and praised: "Wow, money can be worth it! Not only college students, but also people with iron rice bowls, they are people of the country!"
If When Qian Jin heard it, he would definitely explain it immediately, wishing to clear it up: "No, no, banks are not within the system. Although they are state-owned enterprises, they are still enterprises in the end! They are not as great as public servants!" But
apparently no one realized that This is what even the vast majority of customers who come to the bank to do business think so.
Especially when they don't want to be reasonable, what they are best at is moral kidnapping, and they will yell at the outlets with their necks stuck: "Don't you want to serve the people? I think you will make things difficult for us ordinary people! I want to complain! I'm going to report you!"
Although he is in a position of responsibility, but in the service industry, he often chooses to leave things alone, which makes Qian Jin feel very aggrieved, and he always feels that he is inferior to others.
The old employee told her: "Banks are now different from before. In the past, companies were chasing loans. Now, they are all door-to-door sales by banks, so naturally the customers are uncles."
Qian Jin felt that he was really unlucky . , In the last life, she was a debtor, a "grandson", and now she is a banker, but she is still a "grandson"!
After working for a year, Qian Jin was severely beaten by the society, and he was physically and mentally exhausted every day.
She can change jobs, she has no other skills, and she can't think of what industry she wants to do for a while.
More importantly, she always felt that if she quit her job, her parents would be disappointed, so she passively mixed her days every day.
Early in the morning, it was the tenth day to sell treasury bonds.
The outlet received the notice, opened the door half an hour earlier than usual, and posted an announcement at the door ahead of time.
However, just as Qian Jin and his colleagues were routinely counting the cash vault, they heard the security guard shouting through the groove.
"Manager Sun, Manager Sun! There's a commotion outside!" The
bank is a place with surveillance everywhere except the toilet, and the warehouse is no exception.
During the check-in period, even if the employee's eyes were not focused on money, they might be warned by mistake. Hearing the security guard's words, the manager suddenly became irritable.
"What's the noise? Isn't it posted? It's still open at 8:30 today as usual!"
"I said it, but she won't listen!" Manager Sun took a
deep breath: "Wait!" No
matter what happens, you have to be monitored Click on the cash vault to leave.
Although they are all in the urban area, in the huge capital, Qian Jin's house still has to take three subway trips to the outlet.
The night before, she had encountered a complicated business. After get off work late, she went back to eat and slept on the sofa.
Before falling asleep, she thought vaguely, how did she force herself to work hard for a long time, but it was similar to the previous life?
Still a low-level worker! Gan!
Qian Jinqiang vigorously handed a bundle of 100,000 cash to his colleague.
If she was not in the bank, she would blushed with excitement when she saw so much money at once, but what she thought at this moment was: money is so dirty! Just wash your hands after a while!
In outlets, hand sanitizer is always used up quickly.
At this time, the supervisor also took advantage of the fact that there were quite a lot of people and notified the leader of the latest instructions: "The leader said, in order to improve the service experience, we must increase the affinity of daily words and shorten the distance with customers."
After listening, everyone immediately responded. fried.
A colleague complained: "We have lowered our attitude to the dust! How can we be so kind?!"
Qian Jin was also helpless.
In fact, now that the Internet is developed, you can often see netizens complaining that they are being treated rudely when they go to the bank. The tellers are just like the uncles, bossing them.
This is the case in Plum Village, and Qian Jin really encountered it when he took his parents to run business in the city.
But this kind of thing is unclear, and it cannot be generalized in different places. There are indeed many cases where some people take advantage of customers who do not understand business, have good temperament, and have poor service attitude.
But in Beijing, according to the old saying, "at the foot of the emperor", most of the first-line bankers are still very "humble".
However, the leadership does not think!
Qian Jin complained feebly: "If you can't even call Mr. and Mrs., it's better to learn e-commerce customer service. Let's also call customers 'Kin'! When there is no large amount of cash, we will say 'No money, dear!', ' Can't do it, dear!', let's see if people understand."
"Pfft!"
People couldn't help laughing after imagining the scene described.
The supervisor was helpless: "Okay, don't make a fuss, I'll go to work after ordering the library!"
Sitting at the counter, Qian Jin began to count the cash as usual, and when she put the voucher and seal, she heard the noise at the door again.
The sound of arguing outside the door and the warning sound of the security guard inside became more and more intense. At the end, someone started to "bang" the door.
This movement is a bit too big for the bank.
Manager Sun had to run over and shouted to stop: "What are you doing?"
Outside, an aunt was still chatting with people who were queuing up to buy government bonds: "I'm not cutting the line! I just want them to open the door earlier!
" No, this is the rule, we will violate the rules if we open the door for you!" At first, Manager Sun tried to explain patiently.
But the aunt refused to do this, and became more and more enthusiastic: "Isn't that the rules are also set by people? You reported to the leaders, it's just so short, why are you so rigid? It's over!"
"No, the opening hours are the same for all the outlets in the capital that sell treasury bonds. If you want to ensure that you can buy it, you'd better come to the queue as early as other customers."
"Yeah!" The people in front of the queue echoed. .
They are all thousand-year-old foxes, who doesn't know what this aunt is thinking! But I don't want to get up early to line up, and I want to buy government bonds with high interest rates.
"What happened a few minutes earlier?!" The
aunt ignored her, and then smashed the door vigorously, as if others would be unbearable and really opened the door.
The manager's persuasion was fruitless, so he could only be serious: "Stop filming! You are making trouble! If you smash the door again, we will call the police!"
Then, he deliberately shouted to the security guard: "If there is another trouble, you must call the police!"
" Yes!" The security eldest brother also understood and responded loudly.
The aunt saw that the manager didn't seem to be fooling her, so she scolded and left unwillingly.
At this time, Qian Jin could hear a voice roaring in his heart: What about the suits and leather shoes that were said to be bright and bright?
This is close to the working environment of the vegetable market. Who can tell her why it is different from the legend? !
After everything was ready, it arrived at 8:30, the outlet opened, and people rushed in.
Qian Jin has never been so focused in her life, and she even felt that she was not under the pressure of work in the college entrance examination.
Because in the final analysis, learning is one's own business, and work affects many people, such as customers, colleagues, and leaders. Once mistakes are made, it may cause loss of interests to others.
These days, it is not easy for anyone to make some money, and Qian Jin is most afraid of this.
Despite this, there are still anxious customers complaining: "Why so slow? What are you doing?"
Although this was just an individual, Qian Jin was inevitably affected.
After being busy for a while, the national debt was robbed, and the old man who had been in line for a long time but still could not get it came back disappointed.
Qian Jin was soft-hearted and deliberately did not watch such a scene.
She didn't have time to think too much, and the monthly lobby tasks were not completed.
After half an hour for lunch, she came to the lobby and stood to assist customers with their business transactions on the smart teller machine.
After a while, a big brother in his 40s and 50s walked towards him.
The eldest brother complained to him: "You guys are too dark, and the text message reminders also cost money!"
Qian Jin ignored the afternoon sleepiness that hit him one after another, smiled and replied: "If you don't mind, you can download our bank It can provide free notifications."
"Oh? There is such a thing? Why didn't you say it earlier? You guys didn't publicize it properly!"
Qian Jin smirked: "Oh, if you have time, I can assist you now. Download and register."
"Okay, here's one!"
Qian Jin helped the client connect to the wireless network of the outlet, and then waited every second for the software download to complete.
"Sir, you need to register for an account here."
"Ah! I'm old, my eyesight is blurry, and I can't see clearly, please help me!"
"..."
Qian Jin looked at the top of his elder brother's dark hair, which was thicker than hers. Dense!
"This requires you to set a password, please don't disclose it to others."
"Why is it so troublesome!"
Qian Jin took a deep breath and continued to guide.
"You need to enter your card number."
"The notification permission of the authorized software is required here."
"Please tick this option."
"Wait!" The man suddenly became anxious, "Why does it still say three dollars a month? Isn't it free?!"
Qian Jin looked at the numbers that were smaller than the ants.
Say good eyes are not good? !
"That's the original price, and it's written as free at the back."
"Ooooo!"
After the elder brother left, the traffic gradually increased in the afternoon. Qian Jin handed over the authorization to the lobby manager, and kept going back to the counter to continue his business. It just feels like the whole brain is numb.
All afternoon, she worked intensely, for fear of making a mistake.
Only when I encountered a small episode, I was excited.
Qian Jin originally said "Hello", but when he looked up, he was taken aback.
After being stunned for half a second, she answered the second half of the sentence naturally and calmly, "May I ask what business do you need to handle".
However, just because she responded as usual, she made the client happy.
The woman's mood was visibly bright, and she was very polite and polite, and took the initiative to explain: "Hello, I want to repay by credit card, and by the way, I also want to consult about financial management, so I did not do it on the smart machine, but came to the counter. "
If it was usual, Qian Jin should have reminded her that smart ATMs and online banking could also repay the money, but she quietly glanced at the supervisor behind her and found that the other party didn't pay attention.
Qian Jin smiled and said, "Okay, then I'll help you with the repayment first. If you want to manage your finances, I'll ask our wealth management manager to give you detailed answers .
"
As soon as the business was done, there was also a wealth manager behind Qian Jin who quietly asked his colleagues to help inform him.
Qian Jin continued to receive customers, and worriedly noticed that the wealth manager was fortunately prepared and did not have an overreaction to the appearance of the customer, so he was relieved.
She paid attention to the customer star rating left by the woman when she was doing business. Not surprisingly, it was the same full star as Shi Youzhen and Huang Lie.
Come to think of it, if it wasn't for the fresh and terrifying burn scars on her face, she would have gone directly to the VIP financial room, rather than going to the outlet, stubbornly watching how ordinary people reacted to her appearance.
Qian Jin couldn't help but secretly regretted that, after all, she had a gentle femininity and looked like a soft woman like her friend Shi Youzhen's mother.
Why stubbornly go to save people's hearts?
The person who truly loves you, no matter what you become, will never change...
After working all day, Qian Jin feels that he has consumed all his energy.
Fortunately, she has to rest the next day. She has already made an appointment for the annual medical examination, and after the medical examination, she is ready to have a brief gathering with her good sisters.
However, when Qian Jin came out of the medical examination center, he was not happy at all.
Shi Youzhen waved to her happily across the street, and Qian Jin dragged her steps into the co-pilot with mixed feelings.
"What's the matter, you don't seem very happy?" Shi You asked with serious concern.
In front of her, Qian Jin didn't have to hide anything, she broke down and cried loudly: "Really, I want to resign!"