Normani is the queen of New York her company N.K enterprises is home to one of the most popular magazines in the country. Y/N works at N.K Enterprises as a janitor. Y/N is madly in love with Normani but Normani never notices her because Y/N isn't exactly the most beautiful girl in the crowd. She has terrible self esteem, only three friends, and her relationship with her family sucks, especially with her mother. But one day under very unusual circumstances Normani and Y/N become friends, which leads to a relationship.