Zoe Maxwell is a 15 year old orphan at Josie's Orphanage, she was an outcast. Her family died in a car accident a few years back. Ana, her caretaker, saw her crying in the waiting area when she found out her family died. Ana took her to the orphanage. She was an orphan at the age of 12. When one day Taylor Swift went to an orphanage to adopt a child and then they met and Taylor knew she was the kid she was looking for.