Her motherâ€™s job as a nanny has forced Shy and her mother to stay in the Smithâ€™s mansion. She grow-up together with the Smithâ€™s two sons, Nate and his brother Neil. Nate has always been mean and bullied her unlike Neil who was always nice to her. When she was 12 she finally leave the Smith when she and her mother moved to Canada to live with her new step-dad. When she accidentally met Nate again 6 years later, all she ever wanted was to avoid him while all he ever wanted was to show her that he actually cares.