What is a Career in Customer Journey Designing?

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, when I came across: https://www.lifepage.in/career/20180322-0004/Arts/Advertising/Career-in-Customer-Journey-Designing/english

's perspective!Gagan Khanna is an experienced professional with 0 years in Customer Journey Designing. Gagan Khanna has worked in Customer Journey Designing as Founder, Designer, Mentor in Designsteps Creative Academy LLP, Dehradun. In Gagan Khanna's own words, this is how Gagan Khanna got into Customer Journey Designing: "Though my professional journey started as product designer, my horizons expanded much with exposure to various business formats. I was keen to learn all related aspects of a business which bring the product to its end user. Occasionally, I took up such projects in the industry which would expose me to those connected aspects. With new knowledge and core expertise in universal design skills, my work expanded gradually into complete Customer Journey." I wanted to know more about and found this profile: https://www.lifepage.in/page/gagankhannaCareer Video on In a video, Gagan Khanna has talked about various aspects of a Career in Customer Journey Designing. Gagan Khanna started by explaining Customer Journey Designing as: "Customer journey is the complete sum of expressions that a customer goes through when interacting with a business. It's used for understanding and addressing customer needs and pain points." I watched the full video and I absolutely loved it.


In this video Education was discussed as theoretical topics needed to excel at Customer Journey Designing, and not as Qualifications needed to enter Customer Journey Designing. Gagan Khanna touches upon these in the Education section of the Video:

Consumer ResearchDesign CapabilitiesMarketingCustomer Service90% success in real life depends on Skills. It is crucial to understand these.
Gagan Khanna then explains why these Skills are essential for a Career in Customer Journey Designing:Problem SolvingOriginal ThinkingResource IntelligenceImaginationVisual ExpressionAgilityPositives of any Career motivate one to work hard for the same.
Gagan Khanna believes that the following are some of the Positives of a Career in Customer Journey Designing:Ever New FieldsGratifyingBeing UniqueBeing SpecializedWide OpportunitiesFlexible Work FormatsIt is important that one develops a fair understanding of the Challenges of this Career.
And, Gagan Khanna believes that one needs to prepare for following Challenges of a Career in Customer Journey Designing:Sharing Your VisionStructured EnvironmentAttachment to your Creation
In the final section of the video Gagan Khanna talks about How a day goes in a Career in Customer Journey Designing. This video is by far the best video on a Career in Customer Journey Designing, that I have ever come across. To see the full Talk, one needs to install the LifePage Career Talks App. Here is a direct deep link of the Video: https://lifepage.app.link/20180322-0004 Counseling 2.0This disposition on a Career in Customer Journey Designing was just the starting point of my research on LifePage. LifePage can help you find your . LifePage is the world's most evolved Platform. You can use LifePage to find your . LifePage also offers the most comprehensive process. You can use LifePage to explore more than a thousand . LifePage has the most exhaustive . It is truly 2.0 I think LifePage is doing an amazing job of connecting real professionals with Career seekers. It is truly an amazing innovation in the area of . You can learn more about LifePage on: https://www.lifepage.inSimilar on LifePageI continued with my research on LifePage and thoroughly studied these links to gain more perspective:Career in
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