IF YOU HAVE BEEN LOGGED OUT OF YOUR ACCOUNT AND ARE UNABLE TO CHANGE YOUR PASSWORD SO YOU CAN LOG BACK IN, YOU CAN REQUEST HELP FROM WATTPAD TO OPEN YOUR ACCOUNT. YOU CAN SUBMIT A TICKET AT WATTPAD'S HELP CENTER HERE
IF YOU ARE ON THE APP, YOU CAN GO INTO YOUR SETTINGS AND CHOOSE HELP CENTER TO BE TAKEN DIRECTLY THERE.
If you've forgotten the password to your account, please reset your password.
If you lost access to the email address you used to sign up for Wattpad, you can change the email address associated with your account.
Information on how to do both is in other chapters of this guide.
If you have forgotten your email address and are logged into the app, go to your 'Account Settings' and the linked email address should be displayed there. Please note that this is not applicable if you are on the web version of Wattpad.
If you can't log into Wattpad because you forgot your password and you can't access the email address you used to sign up, please write to your email service provider to get access to that email.
If you've forgotten your password and forgotten or lost access to your email account, we're unable to release the account to you. This includes accounts registered with mistyped email addresses or ones made with false email addresses.
The same applies if you have closed an account and have forgotten or no longer have access to the linked email address; we unfortunately cannot reopen the account.
We understand this can be frustrating, but this policy is to help keep Wattpad accounts secure. You can always create a new account and continue to enjoy Wattpad from there.
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Ever wonder how to change your password, add a banner to your profile, or broadcast a message to all your followers? Here is all the basic information you need to take advantage of all the features on your profile along with answers to your most p...