FACT: If you are paying more than $35/hr. for service, you are getting taken. Why?
FACT: Only Americans work here!
FACT: No one has ever beat Industry Standard Computers in price and quality on a new computer.
FACT: No one is perfect, we have all made mistakes. If you brought a computer from a Discount store computer or Refurb City you now have the chance to not make another mistake.
FACT: A fancy building or store does not get you a better computer or get you better computer / network service. All overhead expenses like rent, heat, taxes, etc. are paid by you!
FACT: Computer businesses who sell and do the service work on someone else's computer equipment is bad for the customer. Example: If you buy a Compaq from the authorized service repair center for Compaq, what do they care if the computer is low end junk? They will make money on selling it to you and then get paid more by Compaq to service the piece of junk.
FACT: Contrary to what Big Boy's Tech Support says: If your computer locks up more than once a day then something is wrong with your Windows or hardware (most often hardware). In reality if you computer locks up more than once a week you probably have a problem. If it locks up, just sitting there, you definately have a problem! Bring it in, you need service or you need the Big Boys Tech Support to replace it now!
FACT: IF you buy a "brand name computer" you will NOT have the original drivers disks, software and operating system CDs necessary to restore your computer. A manufacturer's restore CD (CDs) will not work if any part of the computer has been changed. You will not be able to reinstall your software and operating system on a different computer or upgrade should you decide later. At ISC we supply all drivers disks or CDs, operating system CD, and any commercial software that you buy like Corel Suite or Micro$oft Office. (If you have a friend or relative that bought a Dell or Gateway or HP/Compaq have them contact us to have us create a current restore set of disks for their computer.)
If Gateway, Dell, Compaq/HP are $50 more on half of their computer line than the others, they are out of the business permanently in less than 3 months. (Remember Sun? General Merchandise? Best Products, Office Max, Leading Edge, Packard Bell?) Competition if so bad now that all that matters with the big boys is bottom line. We don't want to sell barest minimum computers. So, yes we may be more, but not usually when you consider what we include with our computers "nothing extra to buy but a printer". All the big boys sell what is "LOWEST BID" this week merchandise. Did you buy a Yugo automoble? Why buy a Yugo computer?
FACT: Most computer dealers say they build their computers. If they carry a 3 year warranty they are built by someone else or the warranty is out of their back pocket. Very few parts outside of monitors carry anything pass one year, a few motherboards and even less hardrives carry a 3 year warranty.
FACT: Reinstalling Windows is not a way to fix all problems! Most of the time it is not the right fix for minor problems and even most major ones. But after you stay on hold for an hour that is your answer from Dell & Gateway. (That is if you can understand the guy from India or Pakistan at all.)
Read carefully all the fine print. One year hardware, 30 day this, 60 day that... (That's a $35 charge. Sorry but your Technical Support has expired would you like to renew for $195 so you can hear... "Reinstall Windows" from some Indian or Pakistanie?)
FACT: Industry Standard Computers is more interested in making you a better computer than spending time making beautiful web pages.
FACT: Any experience before 1984 in the computer business is of little value, if any, with modern PC's. The modern PC's are improvements on the 8088/8086 (XT) processor and Microsoft DOS or IBM DOS 3.0. and the PC (Personal Computer) was not available to the mid size business or the average (rich) person until 1983. The first "clones" appeared in 1984. We started in business in 1985.
DEFINITION: Integrated Motherboard: A motherboard where some or all of the internal input or output devices are soldered into it.
DEFINITION: "On Board" means what should be a separate card or board is soldered to the main board, making upgrading expensive or nonexistent. Never buy a computer with "on-board video" or "shared memory."
FACT: Motherboard was the original name of the what is now called "main board." The difference is that motherboards had "daughter boards" plugged into them. These "daughter boards" later became simply "cards." Most brands of "main boards" have no cards, some don't even have plug-in slots for such.