The good: The Microsoft Zune has very good playback performance of audio, video, and photos; intuitive and colorful interface; good FM radio with RDS; works well with Zune Marketplace software; integrated wireless allows sharing of songs (limited) and photos; many accessories available at launch.

The bad: The Microsoft Zune is not backward compatible with WMA-DRM9; weak native video support (cannot play protected content) and no video offerings from Zune Marketplace; cannot be used as a hard drive (and no UMS support); proprietary USB; cannot use Wi-Fi to sync, stream, or purchase content; minimal bundled accessories; no podcast directory; maximum capacity is 30GB.

The bottom line: The Microsoft Zune with its intuitive interface and solid playback performance will please most users. But lukewarm format support and the cool but limited Wi-Fi capability will have advanced users seeking more. The Zune is a very good start, though.

Earlier this year, the idea of a Microsoft-branded MP3 player was foreign to most consumers. After all, what could the software giant do to the iPod dynasty that Windows Media hardware partners such as Creative, iRiver, and Samsung had been unable to do? Well, we all knew that after Microsoft's September 14 announcement, the Zune would be a different kind of portable media player, one that integrates wireless technology for Zune-to-Zune sharing of files, and one that works within an iTunes-like closed Zune Marketplace ecosystem. The hard drive device, which comes in black, white, or the love-it/hate-it brown, has entered the real world and will please most users, especially beginners, thanks to an excellent UI, nice integration with Zune Marketplace software, and good playback performance. However, the Zune's incompatibility with some formats, including protected WMA-DRM9 and WMV files, will force some seasoned users elsewhere. Despite these fundamental weaknesses, the Zune is a winner and its future, one that should include expansion of its wireless features, is a bright one.

By now, we all know the basics of the Zune: it's a 30GB MP3 player with a photo- and video-friendly 3-inch (4:3) screen, and it costs $249.99. It runs on a customized version of Portable Media Center software (Windows CE-based) and features the same intuitive twist-navigation like players such as the Toshiba Gigabeat S. But there are many differences both in mind and body that differentiate the Zune from any other MP3 player, which I'll share in a moment.

To the chagrin of many Windows Media fans, the device is not backward compatible with WMA-DRM9 (Zune utilizes WMA-DRM9.1), so tracks purchased from stores such as Napster or Urge will not work. Subscription tracks from those services won't work either. In other words, Zune is not a PlaysForSure platform. Instead, it operates within its own software and store, which are not connected to Windows Media Player at all (in fact, you don't even need WMP to sync and manage your Zune). Microsoft would have scored some major brownie points if the player worked with Rhapsody but still was officially optimized for Zune Marketplace (in the same way as the SanDisk Rhapsody player).

While the player is similar to many other players in terms of its feature set--music, video, and photo playback, plus an FM tuner--what sets it apart is its integrated Wi-Fi chip, which allows it to seek out and be seen by other Zune-sters. This sharing feature allows users to share music and photos (but not video) within the same room--albeit with limitations that many of us already know: three plays of a song within three days. Shared photo files, on the other hand, have no limitations. We'd love to see Wi-Fi expanded so that one could sync or purchase music wirelessly (or even see Zunes across the globe), but having played with the device, I see why Microsoft is starting small. So far, the Zune experience out of the box and beyond has been predictable and solid. Wi-Fi or not, it's one excellent media player.

Quickly, about the box and its contents: the Zune packaging is minimal but has flare. You actually lift the Zune out of the box by pulling on its brown ribbon (nice touch), and the bundled earphones and rubbery USB cable are nowhere to be seen until you realize the flaps adjacent to the Zune lift open. In addition, you'll get a suede case, a software CD, some guides, and a sticker in the package. While we'd love to see more--such as an AC adaptor-- the introductory Zune experience is well