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Menu DevelopmentMenu Development
Chapter 7
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What is a menu?
Comes from French, meaning "
a detailed list
"
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Purpose of the Menu
1.Inform guests of items available and price2.Inform employees of items to prepare and purchase3.MENU is
primary control tool
for the operation4.Menu is
critical to communicating and selling
items to the customer
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The menu is a
mission statement
, it defines an operation's concept and communicates that concept to guests.Menu is
one of the single biggest influences on an operation's development of a loyal guest base and positive return on its investment
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Menu Planning Factors
Menu planning is initial control point of the operationThe Menu is the
most important
part of the restaurant concept.
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Menu Planning Factors
Guests come to restaurants for a pleasurable dining experience and the MENU is the MOST important ingredient in this experience.Restaurants & Institutions magazine state that restaurant patrons consider Food Quality
the most important factor when choosing a restaurant.2
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Menu Planning Factors
Menu affects, and is affected by, the operation's design and layout, equipment requirements, and labor needs.The success of menu planning determines the success of other basic operating activities.
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Menu Planning Factors
Major challenges for restaurant operator:1.Providing tastier presentations2.Offering healthier food options3.Pleasing savvy customers4.Creating flavors that are nothing short of extraordinary
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Menu Planning Objectives
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Menu must meet or exceed guest's expectations
.
-reflect tastes and preferences of guests
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Menu must attain marketing objectives
.
-What guest wants, location, prices, times-must bring guests back for more visits
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Menu Planning Objectives
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Menu must meet quality standards
-quality and nutrition go hand in hand-flavor, shapes, textures, palatability, flair
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Menu must be cost-effective
